![]() Once the phone restarts, open the Facebook Messenger app and check if it still keeps crashing. This will take care of any minor problems that may be keeping the Messenger app from functioning. ![]() In order to make sure that any minor or temporary glitches get smoothened out, simply restart your smartphone. It is possible that the issue lies with your smartphone and not the Messenger app. Simply search from Messenger on the Play Store and scroll all the way down on the app’s page to leave the beta program. If you are experiencing frequent crashes, opt out of the beta program. ![]() Developers roll out beta programs for their apps just so a small group of people can report these flaws before the app is made available to the larger audience. While its fun to use the new features before everyone else, the beta version of an app is usually very unstable and contains bugs. Opt out of the Beta programīeta testers get early access to new features on the app. To reinstall, go to Google Play Store and search for Facebook Messenger. In order to delete the app, simply long-press the Messenger app in the app drawer and select ‘Uninstall’. ![]() Once you delete Messenger from your phone, you will lose all app data unless you back it up. If everything else fails, you can try reinstalling Facebook Messenger. Go to Settings>Apps>Messenger>Battery and select ‘Unrestricted’. Allowing background usage ensures that the app isn’t overwhelmed by the volume of new messages every time you launch it. This is more likely when you receive tons of messages at once. In some cases, the app may crash as soon as you open it. You won’t receive any new messages if background usage for Messenger is disallowed. Messenger is one of the apps that serves a very limited purpose if it isn’t allowed to function in the background. To clear the Google Play Services cache go to Settings>Apps>Google Play Services>Storage>Clear cache. If there is a fault with Google Play Services, you will experience frequent crashes on different apps. Google Play Service is what links the apps you install on your device to your account. Once the cache is cleared, restart the app and check if the issue is resolved. From the following window, select ‘Clear Cache’. To clear Messenger’s cache simply go to Settings>Apps>Messenger and select ‘Storage and Cache’. Clear app cacheĬlearing the app cache gets rid of any corrupt temporary files that may be keeping the app from functioning properly. In order to update Facebook Messenger, simply go to Google Play Store, search for Facebook Messenger and hit ‘Update’ on the app page. Newer updates also get rid of any bugs within the app, so it is always a good idea to keep your apps updated. The same thing applies to the Messenger app. ![]() If you don’t usually keep your apps updated, chances are they will stop being functional after a period of time. Update the Messenger appĪs new updates for an app roll out periodically, the older versions are slowly phased out. Restart the app to check if it crashes again. Go to Settings>Apps>Messenger and check the Permissions box to see if all the necessary permissions have been granted to the app. Failure to greenlight these permissions might cause it to crash. The Messenger app on your phone needs some essential permissions in order to work properly. ![]()
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